Depot Repair Services

For both Talaris and third party manufactured cash processing solutions, depot repair services play a vital role in the efficient management of equipment throughout its life cycle.

By providing a range of repair services from component level through to a complete unit fix these service activities ensure that the technology investment is optimised, and the maximum value derived.

Talaris has extensive experience of managing and delivering high-quality service to customers via dedicated repair facilities around the world, supporting end user customers, distribution partners and complementary equipment manufacturers.

Advanced swap

For immediate replacement Talaris dispatches a replacement module or product as soon as a machine is declared out of action. This is a premium service which maximises system availability and reduces down-time compared to the exchange on receipt service.

Swap on receipt

Talaris despatches a replacement module or product once the defective item is received, providing an efficient and fast turnaround to keep operations up and running.

Repair on receipt

Talaris repairs the defective module or product on receipt and despatches once functional. This is a cost effective process which minimises the need for customer owned swap stock.