June 2010 - Global cash management solutions experts, Talaris, has published the latest edition of Interact, a bi-annual publication offering insight and analysis of the global cash management industry.
This issue focuses on the economic recovery and resulting catalyst for new technologies, new processes and new opportunities within the cash management space. This overall theme is fully explored throughout the magazine including:
- A headline feature looking at ‘China: Cash and the New Economy’. Everything about China is vast – size, population, language – and as the country modernises, cash has an increasingly important role to play. Eastcom’s Vice President, Li Hai Jing, and GRD’s Assistant General Manager, Adams Lee, share their unique insight into the relationship between the Chinese population and cash.
- Continuing the theme, this issue’s Guest Publication slot is filled by ‘The Asian Banker’, which analyses payment trends across the wider region.
- With banking groups increasingly focusing on branch networks, this issue’s Panel Focus brings together three industry professionals from different geographies, all sharing their insights on modernising teller automation and self-service technology in their part of the world.
- Security is of vital importance to the world's most popular payment instrument and 'Banknotes: the Secure Journey' explores the sophisticated series of technologies and processes used, from production to processing, through to its management into the hands of the user.
- Now, perhaps more than ever, businesses are recognising the importance of placing the customer at the heart of their decision making. In 'Navigating the New Normal', leading design company, NewGround, examines the new principles behind customer engagement.
Mal McHutchison, BTA Managing Director, Talaris, comments:
“While many companies are still feeling the effects of the global financial crisis, there are indications that some are beginning to see signs of improvements. But economic recovery should not just mean a return to ‘business as usual’. Recovery can also provide the opportunity to embrace new technologies and processes resulting in greater efficiency, productivity, security and customer satisfaction. There are many paths open, and some will offer a real opportunity to reassess and build a solid business framework for the future.”
If you would like to receive this publication or contribute editorial, please email interact@talaris.com.