Basingstoke, 16th July 2010
- Talaris the global expert in cash handling technology, today unveils CashInsight Bridge, the latest software development in its portfolio of teller automation solutions.
CashInsight
Bridge
provides an
advanced remote device management solution for improved performance and business intelligence
.
It can also help maximise asset value through central control and deployment of updates that protect teller automation equipment, such as currency set updates, configuration optimisation and firmware upgrades.
CashInsight
Bridge
is the Talaris remote device management solution that has been designed to deliver enhanced service solutions, increase operational availability and provide real time performance data to the Talaris Service Centre to drive service improvements for our customers.
With continuous remote performance monitoring of teller automation equipment, Talaris can offer early warning notifications of potential operational issues. CashInsight Bridge also provides supplementary data for proactive support, faster issue resolution to aid tellers and critical product health-checks, resulting in higher operational availability.
CashInsight is the Talaris applications suite and platform that supports and enables the operation and servicing of cash handling devices, with CashInsight Bridge the second application in the range to be released.
“Talaris’ investment in the CashInsight suite demonstrates our commitment to delivering an expanded solution portfolio that provides real customer benefit,” explains Mal McHutchison, Managing Director, Branch Teller Automation, Talaris.
“CashInsight Bridge can
improve the visibility of key performance indicators and service performance levels relating to individual equipment or an entire fleet. Talaris’ analysis of equipment status and performance trends supports a proactive service delivery model with pre-emptive service activities and preventative maintenance,” Mal continues.